ACCOUNT MANAGEMENT - MULTI FACTOR AUTHENTICATION (MFA)

Setup MFA for first time use or if the authentication status has been reset

If you did not click “Setup Now” after MFA was enabled or reset, you will be prompted to set up MFA on your next login.

Users will need an application on their mobile device to use MFA.

1

Scan the QR code on the MFA setup page using your authentication device.

Authy

(I) Click “Add Account”


(II) Click “Scan QR Code”


(III) Capture the QR code from the Easyspace Control Panel using the Authy App


(IV) Pick a logo and a colour then click “Continue”


(V) Give your account a nick name (this will be set as “customernumber_Easyspace” by default) then click “Save

Google Authenticator

(I) Click the “+” symbol


(II) Click “Scan a QR code”


(III) Capture the QR code from the Easyspace Control Panel using the Google Authenticator app

Microsoft Authenticator

(I) Click the “+” symbol


(II) Click “Other (Google, Facebook, etc)


(III) Capture the QR code from the Easyspace Control Panel using the Microsoft Authenticator app

2

From your authentication device you will need to enter 2 consecutive tokens to the MFA Setup Page, then click Submit.

Authy

(I) Open the Authy App on your mobile device and click the account with the Easyspace identifier for your account. Enter this on the Easyspace Control Panel, wait for the token to refresh and then enter that on the Easyspace control panel


(II) Click “Setup”

Google Authenticator

(I) Open the Google Authenticator App on your mobile device and look for the account with the Easyspace identifier for your account. Enter this on the Easyspace Control Panel, wait for the token to refresh and then enter that on the Easyspace control panel


(II) Click “Setup”

Microsoft Authenticator

(I) Open the Microsoft Authenticator App on your mobile device and look for the account with the Easyspace identifier for your account. Enter this on the Easyspace Control Panel, wait for the token to refresh and then enter that on the Easyspace control panel


(II) Click “Setup”

3

Once both tokens have been submitted you will be presented with a success screen, you can test MFA has been set up correctly by logging out and back in or you can continue to the dashboard

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