Outlook Express (POP - IMAP)

CONVERT POP TO IMAP IN OUTLOOK EXPRESS

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

A Creating a Backup (Optional)

To ensure no important email is lost you may wish to create a backup.

NOTE : The steps below will only back up email on Microsoft Outlook Express. Any email which has been downloaded on another client or device will need backed up separately.

1

Start Microsoft Outlook Express select file>>Folder>>New

2

Create a folder called BACKUP and click OK

3

Select the emails you wish to back up (selected emails are highlighted in grey)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

4

From the Edit Menu click on Move to Folder

5

Click on BACKUP and click OK

6

Click on the BACKUP folder to confirm your emails have moved

B Removing Your POP Account

Before you can configure Microsoft Outlook Express to IMAP you will need to remove your POP email account

NOTE : If you have not carried out steps 1-6 in section A, all contents of the mail box will be deleted!

1

Select the Tools Menu then select Accounts

2

Select the account you wish to remove and click Remove

3

Confirm you wish to remove the account by clicking YES

4

Click the Close Button

5

The Email you backed up in Section A should still be accessible via the BACKUP folder

C Adding Your IMAP Account

Use this section to add your IMAP email account.

1

Start Outlook Express from the start menu. Click Tools, and then click Accounts.

2

Select the Mail tab and go to Add then Mail

3

You will then be asked to enter your name (this is that name that will appear on the recipients' computers) so you may want to put either your name, or your company name here. Click Next

Display Name : Your Name
Your Name
4

You now need to enter your full email address in this box, then click on Next

E-Mail Address : your.name@domain.com
your.name@domain.com
5

Enter the mail server names, and click on Next

My Incoming Mail server is a imap
Incoming Mail (POP3, IMAP, HTTP) Server imap.iomartmail.com
Outgoing (SMTP) Server smtp.iomartmail.com
imap.iomartmail.com
smtp.iomartmail.com
6

Enter account name and password and click Next

Account Name : Your email address or the username configured in your CP.
Password : This is the password you associated with your mailbox in the control panel
your.name@domain.com
7

Click the Finish button

8

You will be returned to this screen - where you need to click on the Properties button.

9

Then select the Servers tab, and click the box at the bottom My Server Requires Authentication

imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
10

Click Apply

11

Click OK

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

D Restoring Mail From Backup to Your Inbox

Once your email box is configured in Microsoft Outlook Express you can restore your backup to your inbox so your IMAP email is accessible on any client or device

1

Navigate to the BACKUP Folder in Outlook Express

2

Select the emails you wish to restore to your IMAP inbox (selected mails will be highlighted in light blue)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

3

From the Edit Menu click on move to Folder

4

Expand the new IMAP mail box and select Inbox then click OK

5

Click on your IMAP Inbox to confirm your emails have moved from the BACKUP folder

6

Select the BACKUP folder, then click the delete button from the navigation bar

NOTE : ensure there is no mail in this folder or it will be permanently deleted

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