Outlook 2003 (POP - IMAP)

CONVERT POP TO IMAP IN OUTLOOK 2003

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

A Creating a Backup (Optional)

To ensure no important email is lost you may wish to create a backup.

NOTE : The steps below will only back up email on Microsoft Outlook 2003. Any email which has been downloaded on another client or device will need backed up separately.

1

 Start Microsoft Outlook 2003 select File>> NEW >> Folder

2

Create a folder called BACKUP and click OK

3

Select the emails you wish to back up (selected emails are highlighted in grey)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

4

From the Navigation Bar click on Move to folder and select BACKUP

5

Click on the BACKUP Folder to confirm your emails have moved

B Removing Your POP Account

Before you can configure Microsoft Outlook 2003 to IMAP you will need to remove your POP email account

NOTE : If you have not carried out steps 1-5 in section A, all contents of the mail box will be deleted!

1

Select the Tools Menu and then select Email Accounts

2

Select the View or change existing email accounts and click Next

3

Select the account you wish to remove and click Remove

4

Confirm you wish to remove the account by clicking YES

5

Click the Finish button

6

The Email you backed up in Section A should still be accessible via the BACKUP folder

C Adding Your IMAP Account

Use this section to add your IMAP email account.

1

Start Microsoft Outlook 2003 from the start menu. Click Tools, and then click Email Accounts

2

Select Add a new e-mail account and click the Next button.

3

Select IMAP and click Next.

4

Enter the Following Information

USER INFORMATION
Your Name : Your Name
E-Mail Address : your.name@domain.com
SERVER INFORMATION
Incoming Mail Server : imap.iomartmail.com
Outgoing Server : smtp.iomartmail.com
LOGON INFORMATION
Username : Your email address or the username configured in your CP.
Password : This is the password you associated with your mailbox in the control panel
Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
5

Click on More Settings.

Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
6

Select the Outgoing Server tab. Then check the box beside My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.

7

Click OK

8

Click Test account Settings to confirm your account is configured correctly.

Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
9

After the test account settings check has finished click Close.

10

Click the Next button

11

Click the Finish button

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

D Restoring Mail From Backup to Your Inbox

Once your email box is configured in Microsoft Outlook 2003 you can restore your backup to your inbox so your IMAP email is accessible on any client or device

1

Navigate to the BACKUP Folder in Outlook 2003

2

Select the emails you wish to restore to your IMAP inbox (selected mails will be highlighted in grey)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

3

From the Navigation Bar click on Move to folder and select Move to Folder

4

Expand the new IMAP mail box and select Inbox then click OK

5

Click on your IMAP Inbox to confirm your emails have moved from the BACKUP folder

6

Select the BACKUP folder, then click the delete button from the navigation bar

NOTE : ensure there is no mail in this folder or it will be permanently deleted

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