Windows Live Mail (POP - IMAP)

CONVERT POP TO IMAP IN WINDOWS LIVE MAIL

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

A Creating a Backup (Optional)

To ensure no important email is lost you may wish to create a backup.

NOTE : The steps below will only back up email on Windows Live Mail. Any email which has been downloaded on another client or device will need backed up separately.

1

Start Windows Live Mail and select Windows Live Mail >> Export Emails >> Email Messages

2

Select Microsoft Windows Live Mail and click Next

3

Select Browse

4

Select Desktop then Make New Folder

5

Rename the folder to BACKUP and click OK

6

Click Next

7

Click Selected Folders, Navigate to your inbox and click Next

8

Mail will backup, when complete click Finish

B Removing Your POP Account

Before you can configure Windows Live Mail to IMAP you will need to remove your POP email account

NOTE : If you have not carried out steps 1-8 in section A, all contents of the mail box will be deleted!

1

Select the Windows Live Mail>>Options>>Email Accounts.

2

Select the account you wish to remove and click Remove

3

Confirm you wish to remove the account by clicking OK

4

Click the Close Button

C Adding Your IMAP Account

Use this section to add your IMAP email account.

1

Open Windows Live mail and select the Accounts tab at the top and then press the Email button:

2

Complete the details on the wizard that loads up, ensuring the Manually configure server settings for e-mail account option is selected. When done, press Next

your.name@domain.com
Your Name
3

Complete the server Settings and click Next then Finish

Incoming Server Information

Server Type : imap
Server Address : imap.iomartmail.com
Port : 143
Logon Username : Your email address or the username configured in your CP.

Outgoing Server Information

Server Type : smtp.iomartmail.com (ensure my outgoing server requires authentication is ticked)
Port : 587
imap
imap.iomartmail.com
smtp.iomartmail.com
143
587
your.name@domain.com
4

At this point, you will be able to receive emails, but not send. To change this, right click on your new email account and select Properties

5

On the Your Account Properties screen, select the Servers tab. Ensure the My server requires authentication option is selected and then click the Settings button

imap
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
6

On the Outgoing Mail Server settings screen, select Log on using and then enter your email details, then click OK

your.name@domain.com
7

Click the OK on all screens to go back to the main Mail Screen

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

D Restoring Mail From Backup to Your Inbox

Once your email box is configured in Windows Live Mail  you can restore your backup to your inbox so your IMAP email is accessible on any client or device

1

Select Windows Live Mail >> Import Messages

2

Select Windows Live Mail and click Next

3

Select Browse

4

Navigate to BACKUP and click OK

5

Click Next

6

Click Selected Folders, Navigate to your inbox and click Next

7

Your mail will import, when complete click Finish

8

A new Sub folder called Storage Folders will display, expand this until you can see your imported mail, Select the email you wish to put into your IMAP Folder

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

9

Click on the Folders tab and then Move to

10

Navigate to your new IMAP Inbox and click OK

11

Navigate to your new IMAP Inbox to ensure the mail is accessible

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